Editing & Newsletter Assignments

Merrill Lynch Service Management Weekly Newsletter
Managed and edited print and online editions of Service Management Weekly — an internal global client service support publication for Merrill Lynch with a weekly press run approaching 10,000.

An internal, semi-annual survey consistently ranked this newsletter as the number one internal publication for content accuracy, information timeliness and format.

Merrill Lynch AA Voice (April 1996)
Quarterly newsletter created and distributed to International Administrative Assistant population at Merrill Lynch. This concept was created in response to an identified need determined through a survey conducted by the International Service Liaison Group. Special authorization was received to participate in this unique organizational effort.